Privacy Policy  | KentuckianaENT.com

This Privacy Policy outlines Kentuckiana ENT, a Division of ENT Care Centers, PLLC (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at kentuckianaent.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

We collect two types of data and information from Users. 

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.

[add types of personal information collected, and respective explanations, such as:]

Registration information: When you register to our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, and other information.  

HIPAA Policy

Our HIPAA notice of privacy practices is available for review here.

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:

• Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
• To communicate with you and to keep you informed of our latest news and services;
• To serve you advertisements when you use our Site (see more under "Advertisements"); 
  
• To market our websites and services (see more under "Marketing"); 
  
• Conducting statistical and analytical purposes, intended to improve the Site.
  

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 

• Hosting and operating our Site;
  
• Providing you with our services, including providing a personalized display of our Site;
  
• Storing and processing such information on our behalf; 
  
• Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
  
• Providing you with marketing offers and promotional materials related to our Site and services; 
  
• Performing research, technical diagnostics or analytics;

 We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

You may request to: 

• Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
• Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
• Request rectification of your personal information that is in our control.
• Request erasure of your personal information. 
• Object to the processing of personal information by us. 
• Request to restrict processing of your personal information by us.
• Lodge a complaint with a supervisory authority.
  

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the Contact Form.

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 



We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

We take great care in implementing and maintaining the security of the Site and your information. [ explain about your security practices, such as: we employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy] . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

This privacy policy discloses the privacy practices for www.kentuckianaent.com. This privacy policy applies solely to information collected by this web site. This policy defines the type of information that we collect, how we will use the information and how we protect visitor information. If you have any questions or comments, please contact us.

HIPAA

Our HIPAA notice of privacy practices is available for review here.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you. Kentuckiana Ear, Nose & Throat will not sell, rent, loan or share your personal information with any other parties, unless you have authorized us to do so or we are legally required to do so. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Our web servers will collect and store general information about you that cannot be used to personally identify you. Such information includes the name of the domain and the host from which you access the Internet, the IP (Internet Protocol) address of your computer, your Internet browser and operating system, the time you accessed www.kentuckianaent.com and the web site from which you linked to www.kentuckianaent.com, if any.

We will use this information to monitor the use of www.kentuckianaent.com. We will also use this non-personal information to improve and modify www.kentuckianaent.com.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way and through secure third-party providers, e.g. PayPal.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Kentuckiana Ear, Nose & Throat uses commercially reasonable computer security technology selected and implemented to ensure adherence to the privacy policies described in this online posting.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 502-894-8441 or email.

Disclaimers

This site is not intended to provide medical advice for specific individuals and conditions. Please contact your physician prior to starting any medical treatment. The information contained on our site is educational in nature and may contain errors or be incomplete. Persons accessing this information assume responsibility for the use of the information. Kentuckiana Ear, Nose & Throat, PSC is not responsible or liable for any claim, loss or damage arising from the use of this information.

Any reproduction, modification, distribution or transmission and display of content of this site is strictly prohibited.

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you. 

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us.

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us.

Kentuckian Ear, Nose and Throat,

a Division of ENT Care Centers

6420 Dutchmans Parkway, STE 380

Louisville, KY  40205

Last Modified 4/3/2022